25 questions to ask a small business before you build their chatbot
This story is from 2026-10-08. It is preserved in the archive; the latest stories are on the live feed.
If you build chatbots for small businesses (a cafe, a cleaning service, a clinic front desk, a repair shop), the hard part is usually not the bot logic. It's getting the owner's answers in one place before you start. Without them you end up rebuilding the flow three times because "oh, we don't actu…
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- 2026-10-08 09:40 · DEV Community — AI
25 questions to ask a small business before you build their chatbot