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6 Ways a WhatsApp AI Chatbot Goes Wrong (and How to Prevent Each)

This story is from 2026-10-22. It is preserved in the archive; the latest stories are on the live feed.

Adding an LLM to a WhatsApp support line takes an afternoon. Making it safe to leave running takes longer. These are the six failures to design for. It invents a discount A customer asks “any offers?” and the model makes one up. Fix: answer only from retrieved content, and add a hard rule that pric…

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  1. 2026-10-22 10:51 · DEV Community — AI
    6 Ways a WhatsApp AI Chatbot Goes Wrong (and How to Prevent Each)

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