A draft is a suggestion. A sent reply is a commitment.
When a team says "we want AI to handle replies," they can mean two different things. One is that the AI writes the reply. The other is that the AI sends it. The first is a drafting tool. The second is an agent acting on your behalf. They carry very different risks, and it helps to decide which one…
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- 2026-11-13 18:01 · DEV Community — AI
A draft is a suggestion. A sent reply is a commitment.