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A policy changed. Which company documents just became wrong?

This story is from 2026-10-18. It is preserved in the archive; the latest stories are on the live feed.

A company changes its refund window from 30 days to 14. The approved policy gets updated. But the help centre still says 30 days. A saved AI reply repeats the old promise. A refund-intake workflow depends on that help page without mentioning a duration at all. The decision changed. The company’s kn…

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  1. 2026-10-18 17:56 · DEV Community — AI
    A policy changed. Which company documents just became wrong?

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