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A practical acceptance test for a website-trained support agent

Training a support agent on a website gives it material to work with. It does not establish whether the agent is ready to answer customers. The useful question before launch is specific: can it answer the questions this business receives, using information the business actually publishes, and handl…

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  1. 2026-11-09 21:25 · DEV Community — AI
    A practical acceptance test for a website-trained support agent

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