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A refund desk where AI agents stop and ask a human: building it with Switch on a Windows laptop

Refunds are money. An agent that approves everything is risky, and an agent that asks a human about everything is useless. For the Flip the Switch hackathon I built Refund Desk : three agents that decide the easy cases, stop at the risky ones, and wait for a person. What it does Three OpenCode agen…

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  1. 2026-11-05 08:04 · DEV Community — AI
    A refund desk where AI agents stop and ask a human: building it with Switch on a Windows laptop

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