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After-Hours Without Autopilot: Building an Overnight Reply Ladder

This story is from 2026-10-20. It is preserved in the archive; the latest stories are on the live feed.

Most small stores run support the way they run the shop: during business hours. Nights, weekends, and the lunch rush are dead zones, and the messages that arrive there sit unanswered until someone opens the app again. The usual fix — point an auto-reply bot at the inbox and let it answer everything…

Read the full story at DEV Community — AI ↗

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  1. 2026-10-20 10:14 · DEV Community — AI
    After-Hours Without Autopilot: Building an Overnight Reply Ladder

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