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AI Agent vs Chatbot vs Workflow: How to Choose

This story is from 2026-10-11. It is preserved in the archive; the latest stories are on the live feed.

A chatbot manages a conversation. A workflow executes a defined process. An AI agent decides how to move a task forward. The right choice depends on where uncertainty enters the work. Published 8 September 2026 · Barcelona Code School An AI chatbot is built around conversation, an automated workflo…

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  1. 2026-10-11 09:46 · DEV Community — AI
    AI Agent vs Chatbot vs Workflow: How to Choose

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