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AI Agents for Australian Mortgage Brokers: The File

This story is from 2026-09-04. It is preserved in the archive; the latest stories are on the live feed.

An AI phone agent can work a mortgage broker's file — enquiry triage, document chasing, bookings, status updates — but it cannot form the best-interests judgement. Section 158LA of the National Consumer Credit Protection Act 2009 puts that on the licensee, carries a civil penalty of 5,000 penalty u…

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  1. 2026-09-04 04:55 · DEV Community — Machine Learning
    AI Agents for Australian Mortgage Brokers: The File

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