AI Chat Support: Automate Stable Answers, Design the Handover First
If you are building AI chat for a service business, the hardest part is not the model. It is the scope decision that comes before any code: which questions the chat should answer, which it should never touch, and what exactly happens when it hands over. Get those three decisions right, and a small…
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- 2026-11-05 08:54 · DEV Community — AI
AI Chat Support: Automate Stable Answers, Design the Handover First