AI doesn’t just answer questions – it legitimises bad ones
Years ago, I watched a focus group explain itself into a contradiction. We asked people what mattered when choosing car insurance. Price won. The deductible came next. Reputation did not appear. During coffee, I asked the interviewer to change the question. How much cheaper would a less prestigious…
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- 2026-09-19 08:30 · South China Morning Post Tech
AI doesn’t just answer questions – it legitimises bad ones