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AI-Powered Chatbots in Customer Service: Balancing Automation and the Human Touch for Maximum ROI

This story is from 2026-09-02. It is preserved in the archive; the latest stories are on the live feed.

AI-Powered Chatbots in Customer Service: Balancing Automation and the Human Touch for Maximum ROI In an era where instant gratification is the baseline expectation, modern consumers no longer tolerate waiting on hold for twenty minutes or lingering in email queues for days. Today’s buyers expect re…

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  1. 2026-09-02 12:16 · DEV Community — AI
    AI-Powered Chatbots in Customer Service: Balancing Automation and the Human Touch for Maximum ROI

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