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AI ROI beyond pilots: Measuring outcomes in production

Generative AI pilots often look successful. Teams collect positive feedback, the tool sees steady usage, and the organization expects a fast path to scale. ROI discussions start with time saved and end with a request for more use cases. That pattern leads to disappointment when production costs and…

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  1. 2026-09-28 09:00 · InfoWorld AI
    AI ROI beyond pilots: Measuring outcomes in production

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