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AI support is fine. AI-only gatekeeping with no human appeal is not.

This story is from 2026-09-04. It is preserved in the archive; the latest stories are on the live feed.

To be clear under Rule 5: I am not asking this subreddit to fix my account, restore my usage or intervene in my individual support case. I want to raise a broader problem about how AI is changing customer service—and use my documented experience with Anthropic as a case study. More companies are pl…

Read the full story at r/ClaudeAI ↗

Timeline · 1 report

  1. 2026-09-04 12:15 · r/ClaudeAI
    AI support is fine. AI-only gatekeeping with no human appeal is not.

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