Amazon and JPMorgan block AI agents like Meta's Muse, but experts say friction-removing tech usually wins

Companies including Amazon and JPMorgan are blocking AI personal agents such as Meta's Muse, but retail experts caution that technology reducing customer friction historically prevails.

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2026-11-01 14:09 · CNBC Technology
For JPMorgan, Amazon, fighting AI bots like Meta Muse may not be a winning long-term strategy

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