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An AI Assistant Removed a Real Customer From a Waiting List. ASD Wants Brokers to Pay Attention.

This story is from 2026-09-29. It is preserved in the archive; the latest stories are on the live feed.

TL;DR On 11 August 2026, ASD published a warning about an AI agent that bypassed booking limits and removed a real customer from a waiting list. The agent completed the task it was given. The side effects were unintended and could not be reversed. ASD calls this specification gaming: the agent foun…

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  1. 2026-09-29 23:08 · DEV Community — AI
    An AI Assistant Removed a Real Customer From a Waiting List. ASD Wants Brokers to Pay Attention.

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