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Are AI agents helping support teams save time and handle more calls?

I'm reading more about companies using AI agents to handle routine customer calls and it got me thinking about how much time this could free up for support teams. If AI can take care of things like account questions and basic requests then human agents could spend more time on issues that need thei…

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  1. 2026-10-26 20:26 · r/AI_Agents
    Are AI agents helping support teams save time and handle more calls?

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