At 300 Stores, the Phone Call Becomes the Biggest Risk in Automotive After-Sales
This story is from 2026-10-19. It is preserved in the archive; the latest stories are on the live feed.
A customer drives into the service bay. The advisor takes the keys and starts an order. What he doesn't know: on the same car, replacing a brake pad is quoted at eight hundred at the east-side store and twelve hundred at the west-side one. Same group, same brand, same part — a fifty percent differe…
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- 2026-10-19 11:45 · DEV Community — AI
At 300 Stores, the Phone Call Becomes the Biggest Risk in Automotive After-Sales