Automation 13/30+: Put an AI agent inside Zendesk
Support answers the same product question forty times, and the real answer is in a repo they can't read. What it does A ticket arrives → the AI reads it against your codebase and drafts a reply The draft lands as an internal note, so an agent reads it, edits it and sends it It's actually a bug, not…
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- 2026-11-03 15:30 · DEV Community — AI
Automation 13/30+: Put an AI agent inside Zendesk