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AWS named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service

AWS has been named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) for AWS Connect Customer. This recognition marks an important milestone for our team, and it reflects years of work pushing on what's possible in customer experience.

Read the full story at AWS Machine Learning Blog ↗

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  1. 2026-10-27 18:03 · AWS Machine Learning Blog
    AWS named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service

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