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Baton: Who Keeps the Promise When the Shift Ends?

“Shift’s over. Who keeps the promise to call the customer back?” That question is where Baton started. I come from support and solutions engineering, and I’m teaching myself to code. When I think about a handover, I think about the customer waiting for a call, the vendor still investigating, and th…

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  1. 2026-11-07 06:11 · DEV Community — AI
    Baton: Who Keeps the Promise When the Shift Ends?

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