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Before You Build a Retail AI Copilot, Write a Source-of-Truth Contract

This story is from 2026-10-26. It is preserved in the archive; the latest stories are on the live feed.

A retail AI copilot rarely fails because it cannot write a sentence. It fails because somebody asks a deceptively ordinary question — “Can I collect this today?”, “Does this offer apply to me?”, “Can I return it after opening it?” — and the answer arrives with all the confidence of a person who has…

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  1. 2026-10-26 10:55 · DEV Community — AI
    Before You Build a Retail AI Copilot, Write a Source-of-Truth Contract

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