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Beyond AI: what Europe’s flagship customer contact event revealed

Amsterdam, early October. Customer Contact Week Europe 2026 brought together around 700 attendees and 50 exhibitors over three days to talk about the future of customer contact. As the industry’s flagship event in Europe, it carried a certain energy that is hard to replicate, the kind that comes fr…

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  1. 2026-10-13 21:27 · The Next Web
    Beyond AI: what Europe’s flagship customer contact event revealed

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