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Beyond the Chatbot: What Agent as a Service Actually Means for Small Business

There is a particular kind of demo that every AI startup shows. The chat window lights up, the assistant answers a question about opening hours, and everyone nods. Then the prospect asks the question that matters: "What happens when someone calls at 8pm and wants to book the 7am slot?" For a chatbo…

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  1. 2026-11-11 01:41 · DEV Community — AI
    Beyond the Chatbot: What Agent as a Service Actually Means for Small Business

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