Beyond the Gut Feeling: Data-Driven Readiness in Sales and Support
This story is from 2026-09-08. It is preserved in the archive; the latest stories are on the live feed.
As a founder building in the training space, I often ask managers a simple question: "How do you know your new hire is actually ready for their first live call?" The answer is almost always a version of: "They seem confident," or "I sat in on a couple of mock calls and they did okay." In 2024, "see…
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- 2026-09-08 08:30 · DEV Community — AI
Beyond the Gut Feeling: Data-Driven Readiness in Sales and Support