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Build a Live Supervisor Dashboard for AI Support Calls

This story is from 2026-10-09. It is preserved in the archive; the latest stories are on the live feed.

Most voice AI quality checks happen after the call ends. A transcript is stored, someone reviews a small sample later, and any mistake has already reached the customer. What if a supervisor could watch an AI support call while it was happening, send the assistant a private coaching instruction, and…

Read the full story at DEV Community — AI ↗

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  1. 2026-10-09 16:56 · DEV Community — AI
    Build a Live Supervisor Dashboard for AI Support Calls

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