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Building a Customer Service Chatbot with LLM: Best Practices and Examples

This story is from 2026-09-06. It is preserved in the archive; the latest stories are on the live feed.

Customer service chatbots built on large language models have moved from proof of concept to production infrastructure. The difference between a brittle FAQ bot and a reliable resolution agent comes down to architecture, retrieval strategy, and inference economics. This guide covers practical patte…

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  1. 2026-09-06 15:34 · DEV Community — AI
    Building a Customer Service Chatbot with LLM: Best Practices and Examples

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