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Building a Policy Q&A System: Architecture, RAG, and Practical Lessons

This story is from 2026-09-15. It is preserved in the archive; the latest stories are on the live feed.

How I built a citizen-facing chatbot that answers policy questions with real citations - and what I learned trying to make it trustworthy, not just fluent. The problem: policy documents are technically public, practically unreadable Public services publish huge amounts of policy information - benef…

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  1. 2026-09-15 03:53 · DEV Community — AI
    Building a Policy Q&A System: Architecture, RAG, and Practical Lessons

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