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Building Voice AI Agents for a Call Centre: Two Case Studies

This story is from 2026-09-11. It is preserved in the archive; the latest stories are on the live feed.

We have two voice agents in our portfolio built for different jobs: one answers inbound calls for a financial services firm, the other calls customers for a logistics company and collects requests. We already wrote about the economics of voice agents elsewhere. This one is about the process itself…

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  1. 2026-09-11 06:58 · DEV Community — AI
    Building Voice AI Agents for a Call Centre: Two Case Studies

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