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C3.ai Sold 36% Less Software and Paid 16% More to Deliver It

This story is from 2026-09-11. It is preserved in the archive; the latest stories are on the live feed.

We opened the 10-K and read the line under the one everybody quoted. Subscription revenue fell 31 percent and the cost of delivering it rose 16, which took gross margin from 56.1 percent to 26.8 in a single year. That is not what a software product does under stress. The headline number from C3.ai'…

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  1. 2026-09-11 00:20 · DEV Community — AI
    C3.ai Sold 36% Less Software and Paid 16% More to Deliver It

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