Can One Adapted Model Do It All? Fine-Tuning Strategy Selection for Customer Support LLMs
arXiv:2609.27262v1 Announce Type: new Abstract: Production customer-support systems often require LLMs to support multiple skills, such as intent classification, question answering, summarization, or tool-use decisions. A central deployment question is whether these skills should be handled by sepa…
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- 2026-09-24 04:00 · arXiv cs.CL
Can One Adapted Model Do It All? Fine-Tuning Strategy Selection for Customer Support LLMs