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Cap refunds per order, not per action, when AI agents can pay out

Most teams that let an AI agent issue refunds start with a simple guardrail: a per-action limit. Each refund the agent issues has to stay under some amount, and anything bigger goes to a person. That limit is useful, but it answers the wrong question. It tells you how much a single refund can be. I…

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  1. 2026-11-13 15:15 · DEV Community — AI
    Cap refunds per order, not per action, when AI agents can pay out

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