CARRE: Counterfactual Action Retrieval and Reason Evaluation for Explainable Churn Prescription
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arXiv:2609.09766v2 Announce Type: new Abstract: Churn models typically identify high-risk customers but do not specify which feasible retention action should be considered or why that action is appropriate. We present CARRE (Counterfactual Action Retrieval and Reason Evaluation), a three-stage fram…
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- 2026-09-10 04:00 · arXiv cs.CL
CARRE: Counterfactual Action Retrieval and Reason Evaluation for Explainable Churn Prescription