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ChatGPT: Reply to a Refund Request Without Giving Away More Than You Decided (Prompt Included)

This story is from 2026-10-18. It is preserved in the archive; the latest stories are on the live feed.

Refund emails are where a soft-hearted AI draft gets expensive. Ask ChatGPT to "reply to this angry customer nicely" and it will often be very nice. It apologizes for everything, says "we'll make it right," and sometimes offers a full refund you never agreed to. On a partial refund, that one genero…

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  1. 2026-10-18 16:17 · DEV Community — AI
    ChatGPT: Reply to a Refund Request Without Giving Away More Than You Decided (Prompt Included)

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