Chick-fil-A is keeping humans at the drive-thru while McDonald’s tests AI ordering and defends a separate pricing algorithm in court

AI could ease restaurant workloads—or create new headaches. The stakes range from getting orders right to how menu prices are determined.

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2026-10-09 16:41 · Fortune AI
Chick-fil-A is keeping humans at the drive-thru while McDonald’s tests AI ordering and defends a separate pricing algorithm in court

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