Christy Chen on why today’s chatbots aren’t built to help you know yourself
This story is from 2026-09-10. It is preserved in the archive; the latest stories are on the live feed.
Christy Chen, founder of Cit Labs, argues that AI chatbots fail at emotional support not because the technology is incapable but because the models were optimized for engagement, trained on text that performs support rather than delivers it, and lack physiological signal. Her startup combines EEG d…
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- 2026-09-10 09:03 · The Next Web
Christy Chen on why today’s chatbots aren’t built to help you know yourself