Clarify, Then Focus: Statement Normalization for Conversation Analytics at Scale
arXiv:2610.10758v1 Announce Type: new Abstract: Enterprise conversation analytics asks many questions of millions of interactions. Each question can require reconstructing what people mean and identifying which information matters, repeating costly interpretive work across the same transcripts. We…
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- 2026-10-09 04:00 · arXiv cs.CL
Clarify, Then Focus: Statement Normalization for Conversation Analytics at Scale