Classifying Sales-Call Text with Embeddings for Portable CRM Actions (and Trade-offs)
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Use embeddings to classify sales-call text when the labels are semantic, change over time, and need to survive a provider change. Generate vectors for a small set of labeled examples, generate a vector for each new transcript or transcript chunk, and assign the label with the highest cosine similar…
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- 2026-10-28 00:08 · DEV Community — AI
Classifying Sales-Call Text with Embeddings for Portable CRM Actions (and Trade-offs)