ConnectWise Launches RMM Agent to Investigate IT Tickets With Technician-Approved Fixes
ConnectWise has launched RMM Agent, bringing AI-led endpoint investigation into the service ticket where technicians already work. Announced on October 29, the product examines a linked device, tests possible causes, and stages a remedy from a vetted catalog. Every device change requires a technici…
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- 2026-10-29 15:47 · Unite.AI
ConnectWise Launches RMM Agent to Investigate IT Tickets With Technician-Approved Fixes
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