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Customer Support Error Tracking API: Serverless Polling Without Timeout Failures

This story is from 2026-10-15. It is preserved in the archive; the latest stories are on the live feed.

A serverless error-tracking poll has a hard runtime budget. A long API scan can hit a timeout before the alert reports the customer-support failures that matter. TL;DR: Poll grouped errors every 1–5 minutes, keep the last completed timestamp outside the function, and load details only for groups th…

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  1. 2026-10-15 02:11 · DEV Community — AI
    Customer Support Error Tracking API: Serverless Polling Without Timeout Failures

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