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Customers Now Leave After 2.78 Bad Experiences, Down From 3.24

Customers are giving businesses fewer chances. In a survey of 1,000 U.S. adults released November 9, people said they would put up with an average of 2.78 poor experiences before leaving a company, down from 3.24 in the first quarter of 2026. The number comes from the Q3 2026 AI Consumer Experience…

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  1. 2026-11-09 15:17 · DEV Community — AI
    Customers Now Leave After 2.78 Bad Experiences, Down From 3.24

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