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Defining a Data Policy for AI-Assisted Customer Support

This story is from 2026-08-24. It is preserved in the archive; the latest stories are on the live feed.

When integrating AI-assisted customer service into your messaging workflows, the boundary between helpful automation and data privacy is defined by your data policy. Whether you are managing multiple WhatsApp or Telegram accounts through a centralized client or leveraging AI to interpret customer i…

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  1. 2026-08-24 03:27 · DEV Community — AI
    Defining a Data Policy for AI-Assisted Customer Support

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