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Designing a WhatsApp AI agent FAQ that actually answers customers (notes from Dubai projects)

Most WhatsApp bots fail for a boring reason: the knowledge behind them is thin. The model is fine; the FAQ is not. Here is the process we use at Oxedge when we set up WhatsApp AI agents for small businesses in Dubai. 1. Start from real chats, not from a brainstorm Export the last 200 to 300 WhatsAp…

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  1. 2026-11-11 18:48 · DEV Community — AI
    Designing a WhatsApp AI agent FAQ that actually answers customers (notes from Dubai projects)

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