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Don't Automate That Yet: The Jobs That Still Need a Human

It is a Saturday morning, and the phone rings before the shop has properly opened. A regular customer is reading out an email she received overnight. It apologises for a mistake she never reported, offers her a refund she never asked for, and promises a replacement by Monday that nobody can keep. N…

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  1. 2026-10-31 07:58 · DEV Community — AI
    Don't Automate That Yet: The Jobs That Still Need a Human

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