DRS for your AI: making a support bot wait for a person before it changes (Switch + Slack)
The problem I have at work I build voice bots for clients. Each one follows a written policy: who gets a refund, how big a discount can be. One trial-expiry sales bot took about 87 prompt saves in three weeks before it stopped breaking rules. Each save was a "small" change. Each one could quietly b…
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- 2026-11-06 10:21 · DEV Community — AI
DRS for your AI: making a support bot wait for a person before it changes (Switch + Slack)