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Evaluating multilingual voice agents: code-switching, critical fields and task completion

Originally published as a Fonix.AI practical guide by AntEngage. This republication uses the same guide content. Evaluate the task, not just the language list A multilingual voice bot for India must do more than greet callers in several languages. It needs to understand the words that determine the…

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  1. 2026-10-06 07:37 · DEV Community — Machine Learning
    Evaluating multilingual voice agents: code-switching, critical fields and task completion

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