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Fanatics Betting and Gaming builds multi-agent customer support on AWS

This story is from 2026-08-19. It is preserved in the archive; the latest stories are on the live feed.

Fanatics Betting and Gaming developed a multi-agent customer support system on AWS to manage state-specific betting rules, real-time responsible gaming, and traffic spikes.

Read the full story at AWS Machine Learning Blog ↗

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  1. 2026-08-19 20:40 · AWS Machine Learning Blog
    How Fanatics Betting and Gaming built a multi-agent customer support system

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