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For people running AI support agents in production, what failures are hardest to catch?

I’m researching reliability problems in AI customer support, particularly what happens after an agent is deployed to real customers. I’m not selling anything or promoting a tool. I’m trying to understand real production problems before deciding whether there’s something worth building. A few things…

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  1. 2026-10-17 11:36 · r/AI_Agents
    For people running AI support agents in production, what failures are hardest to catch?

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