From 51% to 90.5%: fine-tuning a local triage model on 10,003 support tickets (open source and measured)
This story is from 2026-10-01. It is preserved in the archive; the latest stories are on the live feed.
When OpenAI launched the Decisions API on Luna this week, and TypeSafe launched Jev two weeks before that, they were both making the same bet: the future of AI in production is not bigger models, it is smaller, faster decision models embedded in your workflow. I agree. And I have the numbers to pro…
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- 2026-10-01 11:09 · DEV Community — Machine Learning
From 51% to 90.5%: fine-tuning a local triage model on 10,003 support tickets (open source and measured)