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From Offline Proxies to Online Decisions: A Layered Engagement Evaluation Framework for Conversational AI

arXiv:2609.25408v1 Announce Type: new Abstract: Online A/B experiments are the decision standard for user engagement, but traffic and readout time limit how many conversational-AI changes can be tested. We ask whether an offline signal designed to be computable without treatment-arm user exposure a…

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  1. 2026-09-23 04:00 · arXiv cs.AI
    From Offline Proxies to Online Decisions: A Layered Engagement Evaluation Framework for Conversational AI

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